Pursuant to Article 13 of the Code of Legislative Decree 196/2003, we provide you with the following information.
We at https://serimarca.it/ believe that the privacy of our visitors is extremely important. This document details the types of personal information collected and recorded by our site and how they are used.
This policy is drawn up in compliance with current Italian privacy legislation, pursuant to regulation (EU) 2016/679, of the principles developed by the Guarantor for the protection of personal data and by the equivalent European Authorities.
In all other cases where you provide us with personal data in any other way, this will always be done on a voluntary basis. Your information will be processed by us to process your request in accordance with Article 6 (1) (b) (if your request relates to a possible contract to be concluded with us or to a contract already concluded with us) of) of the GDPR (for any other type of request) and in this context they can also be transmitted to third parties only for the purpose of processing your request.
The mandatory information required for registration is marked with a "*" on the respective input field. If you do not provide this mandatory information, you will not be able to proceed with registration.
During the registration process You have the option to provide additional information on a voluntary basis: this information is not mandatory and submission is at your discretion.
The personal data you provide during registration will be used by us to create your profile and identify you after each login.
The applicable legal basis for these data processing operations is Article 6 (1) (b) of the GDPR
We will carry out the entire data processing process described in this section, based on your consent and / or to comply with our contract with you and / or based on our legitimate interests.
Live Chat Treatment
In some areas of our website we offer contact and advice via live chat. With the help of live chat, you can communicate with one of our consultants via text messages.
When you access and use Live Chat, your browser will automatically transmit the following data for technical reasons at the beginning of the session, which we will keep separate from any other information that you transmit to us:
- Date and time of access
- Duration of the visit on our website.
- Type of web browser including version.
- Operating system used.
- Amount of data sent.
- Type of event.
- IP address
The legal basis for this data processing is Article 6 (1) (f) of the GDPR, and our legitimate interest is to ensure and maintain the functioning and safety of our service, as well as to eliminate malfunctions.
In this context we process data without identifying the specific person to whom it relates, for analysis purposes.
If you provide us with additional personal data via live chat, this will be done on a voluntary basis.
The texts entered by the user in the form of live chat will be stored on our behalf on the server.
The applicable legal basis for this data processing is Article 6 (1) (b) of the GDPR.
Duration of Retention and Cancellation
If the description of the individual services does not provide information on the specific retention period or on the deletion of the data, the following applies:
We keep your personal data only for the time necessary for the pursuit of the intended purposes or, in case of consent, until the consent has been revoked. In case of opposition to the processing, we will delete your personal data, unless their further processing is necessary to pursue other legitimate purposes of the processing.
We will also delete your personal data when we are obliged to do so for any legal obligations.
We will also delete your personal data when the following conditions are met:
- In the event that the legal basis on which the processing is based should no longer be valid, unless further storage is necessary to fulfill legal obligations or to pursue other legitimate purposes of the processing. If the latter occurs, we will delete the data after the additional legal basis also ceases.
- When they are no longer necessary for the purposes of preparing and executing a contract or legitimate interests and there is no other legal basis such as in the event that further storage is necessary to fulfill legal obligations in tax matters or conservation of corporate documents.
We inform you that, although the company does everything reasonably possible to protect the site and any personal data provided by surfers, in the current state of technology it is not possible to completely avert the risk of security in navigation or transmission of data via e-mail: no transmission via the Internet or e-mail can ever be said to be perfectly secure or error-free.
The use of passwords, identification numbers (IDs) or other special access keys on this website is the responsibility of the user.
With your free and optional consent (Article 6, paragraph 1, letter a) of the GDPR), we will process your data for marketing purposes (direct sales, sending of advertising material, carrying out market research, commercial communication and detection of the degree customer satisfaction), by sending you information and offers relating to Seri Marca products and services that we think may be of interest to you, by post, email, sms, fax and landline / mobile phone with or without operator, WhatsApp and social media (such as, for example , Facebook, Instagram and Twitter).
The consent to the processing of your personal data is free and optional and in case of lack of consent it will not suffer any prejudicial consequences.
You can withdraw your consent to the processing of data for marketing purposes at any time and free of charge, without any consequence, with the methods indicated in the appropriate section, even selectively, by informing us that you no longer want to be contacted through one or more methods of contact.
Therefore, please let us know if you want to consent to the processing of your data for marketing purposes and be contacted by SeriMarca to select the appropriate consent request box.
Purpose of the processing
The personal data provided expressly by users who send requests of any kind through direct emails or contact forms are used in order to follow up on them and are communicated only to third parties involved in the processing of the request.
The optional, explicit and voluntary sending of e-mails to the addresses indicated on this website entails the subsequent acquisition of the sender's address, necessary to respond to communications via e-mail, as well as any other personal data spontaneously inserted in the e-mail. .
Who your data is processed by
Internal recipients: In SeriMarca, only those people who need it for the purposes indicated can access the data, whose name, job and related permissions are written in the corporate obligations to the GDPR
External recipients: we only transmit personal data to external recipients outside SeriMarca if this is necessary for the processing or fulfillment of your request, if there is another legal authorization or obligation or if you have given us your consent to do so.
They can be:
a) Data processors such as external suppliers that we use for the provision of services, or for the supply of contractually relevant content. These request processors are carefully selected and regularly checked by us to ensure that your privacy is preserved. Service providers may use the data only for the purposes specified by us and in accordance with our instructions.
b) Public bodies Governmental authorities and institutions, such as prosecutors, courts or tax authorities to which we must transfer personal data to comply with legal obligations. The transmission takes place in accordance with Article 6, paragraph 1, letter c) of the GDPR.
According to the GDPR, you have the following rights over your data:
User rights according to the GDPR
Regardless of how we have obtained your data, you have the right to be informed for what purposes it may be used and the rights associated with them such as the address to contact.
You have the right to obtain confirmation of any processing of your personal data. You will have access to a copy of them and you will be informed about the details of their treatment.
If your personal data is not correct or complete, you have the right to request its rectification without undue delay.
The "right to be forgotten" allows you to request that your personal data be deleted without undue delay, for certain reasons. For example, it is possible to request cancellation if it is no longer necessary to use the user's personal data.
Limitation of processing
In certain circumstances, you have the right to request that the processing of your personal data be restricted. For example, where the provisions allow, it is possible to request that your data not be deleted, but rather that their use be limited.
You have the right to receive a copy of your personal data that you have provided, so that it can be passed on for further use where required.
In many cases, you have the right to object to the use and processing of your personal data. For example, you have the right to object that your data is being used for direct marketing purposes.
If you wish to exercise any of the rights mentioned above, please send an email to firstname.lastname@example.org
Complaint to the Supervisory Authority
We hereby inform you of your right to forward any complaints about the way we process personal data directly to the Data Protection Authority.
We point out that the data controller for all legal purposes is:
This policy has been drawn up in compliance with the current Italian legislation on privacy, pursuant to Regulation (EU) 2016/679, of the principles developed by the Guarantor for the protection of personal data and by the equivalent European Authorities.